Swissotel Amsterdam

Swissotel Amsterdam

Verified Reviews:

• Restaurants nearby - 24 hour gym - Terrace garden - Nespresso machine in the room
• Service was great - Wifi at extra cost - Bed was gigantic - I ll be back
• Clean room - Bathroom was small - No parking space - Recommended
• Central location - Close to the main train station - Rooms are a nice size - Great view
• Great location - Close to dam square - Breakfast was amazing - Friendly staff

Facilities

Policies

From  $291

Swissotel Amsterdam Reviews

Guest reviews are submitted by our customers after their stay at Swissotel Amsterdam

Individual guest reviews

• Swissotel Amsterdam
  Older travelers

  5.810

  Friendly staff at front desk. Asked for a refurbished room. I knew they came with carpets and a flat screen television. We were given an older room...in need of a paint job, and carpets.

  The breakfast guests raved about on line was very disappointing. No variety. Same plastic bowl presentation of fruit * recycled* day after day and we were there 5 nights. Holland offers so many wonderful cheeses, and our offerings was a white cheese every day. Undercooked bacon and small hot dogs maybe in disguise of sausages. Housekeeping was problematic. Sometimes, night serviced was done, 1 time, we received a newspaper, one time, no wash cloths. Had to call. The sheets were torn and very thin. No toiletries were ever replaced during our stay and we had to make do with a teeny bar of soap until day 4. Not what one would expect from a luxury chain and a huge room tariff. They can do better!

• Swissotel Amsterdam
  Family with children

  5.410

  The price to too high for the facilities installed, the mattress is too soft.

• Swissotel Amsterdam
  Couple

  9.610

  Location, friendly staff, pillow menu

  Rooms were slightly small and decor/design in the classic rooms was not as nice as in the main hotel

• Swissotel Amsterdam
  Single

  4.210

  it was in no way a 4 star grade hotel

• Swissotel Amsterdam
  Older travelers

  8.810

  the hospitality and the room facility

  for me and wife...we got separated beds...:(

• Swissotel Amsterdam
  Couple

  10.010

  Though the staff and room were great what I liked best was the location which was in the center of Amsterdam. This was my first time using Booked.net and I was worried there might be a difference between what you see on the site and what was actually there but it was exactly as advertised if not better.

  They were doing construction on one of the elevators and there was one day with noise and it was a little slow getting up to our room but all of it was not a huge inconvenience.

• Swissotel Amsterdam
  Older travelers

  9.610

  Staff were outstanding!!

  The mattress, supposedly queen or king was like 2 small hills on each side, a large mountain in the middle and 2 deep valleys between.

• Swissotel Amsterdam
  Group of friends

  10.010

  Excellent service at check- in from staff Rob Copier. Free upgrade to a better room , friendly and efficient. Made my stay vat hotel a very nice experience and will come back again if staying in Amsterdam. Great location and business centre is very nicely served with drinks and snacks.

• Swissotel Amsterdam
  Couple

  8.810

  Hotel was generally very nice. Although there was nothing in the minibar, there was a very convenient vending machine with very good prices.

  The pressure of the shower was not strong. Visitors should be careful about the process of changing the sheets. If you need clean sheets, make sure that "clean my sheets" card is on your bed.

• Swissotel Amsterdam
  Group of friends

  6.610

  La camera era pulita, I letti erano comodi e grandi, bagno molto valido con doccia e vasca separate The room was clean, beds were comfortable and large, very good bathroom with separate shower and tub

  Colazione troppo cara per quello che viene offerto, Canali Tv solo in Inglese e Olandese. Buon Hotel ma di certo troppo caro per quello che offre. Non esiste una Hall. Essendo arrivato il giorno dopo la mia prenotazione per la chiusura dell'aeroporto e seguente volo cancellato, mi è stata fatta pagare lo stesso la camera, addirittura con un prezzo maggiorato. Breakfast too expensive for what is offered, TV channels only in English and Dutch. Good hotel but definitely too expensive for what it offers. There is no Hall. Having arrived the day after my reservation for the closure of the airport and following your flight is canceled, I was made to pay the same room, even with an increased price.

• Swissotel Amsterdam
  Single

  6.610

  Two advantages only: loacation and nespresso.

  The hotel needs renovation.

• Swissotel Amsterdam
  Single

  5.410

  Very centeral hotel, very convinient located for shoppin and siteseeing.

  The Staff at reception was not really friendly, took long time to serve one guest and I have to wait a while to get checked in. Not enough staff. Small room, when I opened my room, a chair was in the way.

• Swissotel Amsterdam
  Older travelers

  9.210

  Excellent location - excellent staff, nothing too much for them.

  Sorry but the extractor fans are noisy!!!!!!!!!!!!!!!!

• Swissotel Amsterdam
  Single

  6.210

  Rooms are well equipped.

  The windows and apertures need to be changed - to much noise and cold air comes through.

• Swissotel Amsterdam
  Group of friends

  8.810

  I loved the staff! Very friendly and keen on helping. Also very speedy replying emails. Great!

  I didn't like the fact the wifi was not free considering the price of the hotel and I didn't like the fact that there isn't a breakfast included pakage that wasn't 12 euros more expensive per day.